Global Retail Bank

Global Retail Bank

Global Retail Bank The Challenge Provide leadership and governance for implementation of an Operational Excellence (OpEx) programme for multiple business services for a global retail bank. What we did Implemented a programme governance model to support an OpEx...
Global Retail Bank

Global Retail Bank

Global Retail Bank The Challenge Conduct an operational diagnostic to identify and quantify levers for creating additional capacity within the off-shored Payments investigations and processing functions for a UK based global bank. What we did Process observations,...